Ordering & Payments
The Bean Coffee Company accepts the following Payment Methods:
American Express
Visa
MasterCard
Discover
Paypal

Orders are subject to verification and acceptance before shipping. The Bean Coffee Company is not responsible for malformed addresses or typographical errors.

Fresh Roasted

The Bean Coffee Company Roasts to order, to ensure you receive the freshest coffee possible. Roasting your order can take up to 10 days plus shipping time. Please note-All Shipments after roasting can take 4 -10 days for delivery based upon your location.

Important information

For your security, your billing name and address must match that of the credit card used for payment. All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped. We reserve the right to cancel any order that does not match these criteria.

Sales Tax
Applicable sales tax will be charged on total merchandise excluding shipping and handling fees for orders shipped to CA. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to email us at EMAIL

FAQ's

Can I place my order over the phone?
Yes! Call (562-265-1849), we are here Monday-Friday 9am to 4pm PST. You may place your order online by credit card, or paypal any time, day or night, seven days a week. 

Using Your Cart

While you're shopping, you can click "Add to Cart" to place items in your shopping cart. You can always see what's in your cart by clicking " ViewCart" in the upper right corner of most pages. The items you selected will be saved until you're ready to purchase them. If you're logged in to thebeancoffeecompany.com, you'll also see items that you placed in your cart (but didn't buy) from previous logged in shopping sessions. From the shopping cart, click "Check Out" to purchase items in your cart or "Continue Shopping" to browse thebeancoffeecompany.com for more items.

Order History, Order Status, and Reorder

It is very easy to find a history of all the orders that you've placed, or the status of a current order, go to My Account, then click "View Order Status" and select the order you want to track. If an order has already been shipped, you can click "Tracking Number" for that order to find out where your order is now and when to expect delivery. If there is an item that you love and want to reorder from a previous order, all you have to do is sign in to your account. Click on “Order Status” and select “reorder”

How do I cancel an online order?
The Bean Coffee Company ships orders, with only a few exceptions, within 3-7 working days of the date they are placed. If you need to cancel an order, please contact us immediately at (562-265-1849).

How will I know The Bean received my online order?
Once you place an order with TheBeanCoffeecompany.com, we will provide  you with a confirmation number and summary of your order at checkout. In addition, we will send you an order confirmation email within one hour. If you do not receive your confirmation information within 24 hours, feel free to call The Bean Consumer Service at (562-265-1849), to confirm that The Bean has received your order.

Order and Shipping Confirmation E-mails

When your order is received, we'll send you an e-mail confirming your order. Then, when your order is shipped, we'll send you a shipment confirmation. It will include the following information:

 Items purchased

 Payment information

 Shipping method

 Shipping information

 Tracking number

What if I have a question about my online order?
If you have questions about your order, please email EMAIL or call (562-265-1849)

Can I order or ship The Bean products outside of the United States?
ThebeanCoffeeCompany.com is not currently accepting orders with billing or shipping addresses outside of the United States, Canada and Puerto Rico.
 

Where is your coffee roasted?

All of our Fresh Roased coffee is Roasted locally in Sunny  Southern California. 

How is your Decaf coffee Decaffeinated?

We use the non-checmical Swiss Water® Process to decaffeinate our Fresh Roasted Organic Beans.

What is your most popular Flavor?

California Bean is our most Popular, but try for yourself! :-)

How do I keep my coffee Fresh?

We recomend you use, Use cold, filtered water and a clean machine. Grind beans just before brewing:Course for coffee press, Medium for automatic drip adn Measure 2 tbsp (10 g) ground coffee for every 6 fl oz (180 ml) water.

How do I store my coffee?

To help preserve that fresh flavor, keep this bag sealed tight in a cabinet (not in the refrigerator) and brew within a week of opening. What does "Low Acid" coffee mean?

What does "low acid" coffee mean?

Acidity refers to both the chemistry and taste of coffee.  Certain coffees grown in higher elevation have a higher natural ph and result in a acidy type taste.  Lower grown coffees do not and in every case, hi or low, the specific harvest can be a bit different.  Roasting coffee dark changes the ph and the taste to reduce acidity so in our coffees, we try to roast the more acis beans to a darker profile to reduce the acid.  For lighter roasts, we use blends and beans that are naturally less acid. The best way to characterize it is to say that we are always roasting and blending to create a lower acid profile.